Shipping Policy – gazingly

Last Updated: September 23, 2026
This Shipping Policy applies to all orders placed on the official website gazingly (https://www.gazingly.com), operated by Haikou Manbei Garment Co., Ltd. The following terms clarify order processing, in-stock & pre-order rules, delivery timeframes, and customs liability for global customers.

1. Order Processing Time

All valid paid orders will be processed and arranged for shipment within 1–3 business days (Monday to Friday, excluding weekends and public holidays). Processing includes quality inspection, packaging, and logistics arrangement. Orders placed during holiday seasons or promotional peaks may face slight delays.

2. In-Stock & Pre-Order Instructions

In-Stock Items Regular in-stock products are ready for immediate shipment. Items will be shipped within the standard 1–3 business days processing cycle.
Pre-Order Items Some seasonal or new arrival styles are pre-order products. The exact pre-order shipment timeline will be clearly marked on each product page. Pre-order items will be produced and shipped in batches according to the scheduled time. If your order contains both in-stock and pre-order goods, we will ship available items first at no extra shipping cost.

3. Estimated Delivery Time (7–15 Days)

After dispatch, the overall international delivery time normally takes 7–15 business days to most countries and regions, including the United States, United Kingdom, Canada, and other European and North American markets.
Delivery time is estimated and not fully guaranteed. Actual transit speed may be affected by logistics updates, peak shipping seasons, weather conditions, and local postal processing efficiency.

4. Customs Duties & Tax Liability

All cross-border shipments may be subject to import duties, taxes, or clearance fees charged by the destination country’s customs authority.
Important Statement: All customs fees, import taxes, and related handling charges are borne solely by the customer/recipient. Our product prices and shipping fees do not include any import tariffs. We are not responsible for customs detention, return charges, or penalties caused by unpaid duties or violation of local import regulations.

5. Shipment Tracking

Once your package is dispatched, we will send a confirmation email with an official tracking number. You can monitor your shipment status online in real time. Please contact our support team promptly if your tracking status stops updating for more than 7 business days.

6. Order Cancellation & Exception Processing

We reserve the right to suspend or cancel shipments for orders with invalid shipping addresses, abnormal payment risks, or regional shipping restrictions. Our team will contact customers to resolve issues in a timely manner.

7. Contact Information

Brand: gazingly

Operated by: Haikou Manbei Garment Co., Ltd.

Official Website: https://www.gazingly.com

Support Email: support@gazingly.com